Results by category

Working on site Working on site

Can I edit the information I write on Mela?

ON THE APP

Long press on the top part of the message you want to edit (text, photo, voice, video, etc.) and select the action you want to execute: you will be able to delete an item or edit it if it is a text message, a caption, a voice message transcription, or a checklist.

ON THE WEB PORTAL

Click on the three dots on the item you want to edit or delete and select the action you want to execute.

Remember: if the information you are trying to edit or delete is followed by one or more signatures it won't be possible to complete the action. Signatures have the power of "freezing" all previous task data, making it "approved" or "certified" depending on your company's workflow.

DO YOU WANT TO EDIT SOMEONE ELSE'S ITEMS?

Enterprise users can do this by assigning the right Group Permissions.

Users who have the edit and/or delete permission can edit or delete other user's messages in the same way they would delete their own.

As for your own items, no data can be modified if it has been at any point followed by one or more signatures.


Back to the Blog

Can't find answers to your question?
Contact us

Request support
Request support

Let us know if there is anything we can help you with

Product suggestions
Product suggestions

If you have any ideas on how we could make our product even better, please let us know!

Report an issue
Report an issue

Please inform us about any problems you have found while using our platform

Contact us on WhatsApp!