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Power plant shift logbooks

From paper logbooks to Mela's simplicity: shift handover and communications with offsite personnel.

Power plant shift logbooks
Shutterstock 552947749
Shutterstock 1699747681


Problem and Approach

The plant operators used paper logbooks to manage shift handovers and track what happens at the plant.

E-mail and Whatsapp were used in parallel to share photos and other information among colleagues.

A step forward

Managing the shift handover using Mela, a messaging platform that organizes information as an Enterprise Asset Management system.

Un passo avanti diario di turno




The chat flexibility simplifies field data collection.



Plant information is available in real time to all the stakeholders.



Plant history research and event analysis become simple and fast.


Case Study

What has been done?

Production Facility

640 MW electric power plant in North Italy

2 generating units 2 generating units

34 operators 34 operators


Case Study

What has been done?

  1. December 2018

    Mela project launch

  2. March 2019

    The company innovation board approves the extension of the Mela implementation across the whole thermal power plant fleet.

  3. August 2019

    8 Power Plants in Italy use Mela to communicate and manage the handover between shifts.

Mela Usage

Diario di turno
  • Plant Operations
  • Shift logbooks and handover
  • Plant systems logbooks
  • Field measurements and data collection
  • Issues identification, problem analysis, collaboration



What really changes?

Diario strumento comunicazione

The logbook as a communication tool

Communication is key when operating a complex industrial facility. But while control rooms were among the first places where communication tools like phones, radios, internet were introduced, the shift logbook remained on paper. Why?

Diario strumento comunicazione

The logbook to track and analyze plant events

The shift logbook is an official document, valid within the plant and outside of it. It has to be very flexible, able to contain measurement points, thoughts, and various other types of information.

While tools like MS Office or Whatsapp could be used, none of them provides enough flexibility, traceability, and security.

Diario per tracciare

"What if we used a chat interface to write on a secure, organized database?"

“That was a big turnaround.
The need to collaborate in a modern way using photos, texts, and drawings was very strong.
At the same time, everything had to be tracked on a robust and secure enterprise system. Mela provides both, and that's a game changer!”
case studies

Shift logbooks digitization project

Go-live in 48h

Working platform, trained personnel, first data collected


pieces of information exchanged every month

4.7 / 5

users satisfaction score

Risultati diario di turno


The Numbers

From theory to practice

The Ops team is thrilled

The positive user feedback and the growing engagement pushed the company to extend the Mela implementation to the whole fleet.

Information quality and availability have increased

Photos are shared in real time and automatically shared. There's a single, shared, digital archive containing relevant plant information. Searching for information is easy, and extracting reports is instant.

The regulatory body is onboard

The regulatory authority considered the move from paper to digital as a big improvement: well done!

More knowledge

New employees can now search through a big archive of relevant information. Their training is smooth and fast, based on real field information and photos rather than just drawings.

Ok dagli enti di controllo

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