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From paper logbooks to Mela's simplicity: shift handover and communications with offsite personnel.
01
Problem and Approach
The plant operators used paper logbooks to manage shift handovers and track what happens at the plant.
E-mail and Whatsapp were used in parallel to share photos and other information among colleagues.
Managing the shift handover using Mela, a messaging platform that organizes information as an Enterprise Asset Management system.
The chat flexibility simplifies field data collection.
Plant information is available in real time to all the stakeholders.
Plant history research and event analysis become simple and fast.
02
Case Study
What has been done?
640 MW electric power plant in North Italy
2 generating units
34 operators
Mela project launch
The company innovation board approves the extension of the Mela implementation across the whole thermal power plant fleet.
8 Power Plants in Italy use Mela to communicate and manage the handover between shifts.
03
Implementation
What really changes?
Communication is key when operating a complex industrial facility. But while control rooms were among the first places where communication tools like phones, radios, internet were introduced, the shift logbook remained on paper. Why?
The shift logbook is an official document, valid within the plant and outside of it. It has to be very flexible, able to contain measurement points, thoughts, and various other types of information.
While tools like MS Office or Whatsapp could be used, none of them provides enough flexibility, traceability, and security.
Shift logbooks digitization project
Working platform, trained personnel, first data collected
pieces of information exchanged every month
users satisfaction score
04
The Numbers
From theory to practice
The positive user feedback and the growing engagement pushed the company to extend the Mela implementation to the whole fleet.
Photos are shared in real time and automatically shared. There's a single, shared, digital archive containing relevant plant information. Searching for information is easy, and extracting reports is instant.
The regulatory authority considered the move from paper to digital as a big improvement: well done!
New employees can now search through a big archive of relevant information. Their training is smooth and fast, based on real field information and photos rather than just drawings.